Legal

Privacy Policy

Your privacy matters to us. This policy explains what information we collect and how we use and protect it.

Last updated: 20 June 2026

1. Introduction

Kalpana Makeovers (“we,” “us,” or “our”) operates the website kalpanamakeovers.com and provides bridal makeup services and professional makeup training in Visakhapatnam, Andhra Pradesh, India. We are committed to protecting your personal information and respecting your privacy.

This Privacy Policy describes how we collect, use, share and safeguard your information when you visit our website, submit an enquiry, book a service or course, or otherwise interact with us. By using our website or contacting us, you agree to the practices described in this policy.

2. Who We Are

For the purposes of this policy, the data controller is:

3. Information We Collect

3.1 Information you provide to us

When you fill in an enquiry or booking form, chat with us on WhatsApp, call us, or email us, we may collect:

  • Your name and contact details (phone number, email address)
  • Bridal enquiry details such as wedding date, venue and ceremony type
  • Training enquiry details such as course of interest, preferred batch or start month, and experience level
  • Demo class registration details such as your preferred date
  • Any other information you choose to include in your message

3.2 Information collected automatically

When you browse our website, certain information may be collected automatically through cookies and similar technologies, including:

  • Your device type, browser type and operating system
  • Your approximate location and IP address
  • Pages visited, time spent on pages and referring website
  • Interactions such as button clicks and form submissions

4. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the information you request
  • Check availability and confirm bridal bookings, demo classes and course admissions
  • Send you details about our services, courses, batch dates and offers you have asked about
  • Improve our website, services and customer experience
  • Understand how visitors use our site through analytics
  • Comply with legal obligations and resolve disputes

5. WhatsApp, Calls & Communication

Our website includes WhatsApp and call buttons for your convenience. When you contact us through WhatsApp or by phone, your message and phone number become visible to us so we can assist you. Communication through WhatsApp is also subject to WhatsApp’s own privacy policy, which we do not control.

6. Cookies & Analytics

We may use cookies and analytics tools (such as Google Analytics) to understand website traffic and improve our content. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, although some parts of the website may not function as intended if you do so.

Analytics providers may process aggregated, non-identifying data on our behalf. Where required, we rely on your consent (for example, through a cookie banner) before setting non-essential cookies.

7. Form Submissions & Email Delivery

Enquiry and booking forms on our website are delivered to our email inbox through a third-party form-handling service. The details you submit are transmitted so that we can read and respond to your request. These providers process your data only to deliver your message to us and in accordance with their own privacy terms.

8. How We Share Your Information

We do not sell or rent your personal information. We may share it only in the following limited circumstances:

  • With trusted service providers who help us operate our website, deliver form submissions or analyse usage — bound to keep your information confidential
  • When required by law, regulation, legal process or enforceable governmental request
  • To protect the rights, property or safety of Kalpana Makeovers, our clients, students or others

9. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy — for example, to handle your enquiry, complete a booking or course, and meet legal or accounting requirements. When information is no longer needed, we take reasonable steps to delete or anonymise it.

10. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent you have previously given
  • Object to or restrict certain processing of your information

To exercise any of these rights, please contact us using the details in the “Contact Us” section below. We will respond within a reasonable timeframe.

12. Children’s Privacy

Our website and services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

13. Third-Party Links

Our website may contain links to third-party websites and social media platforms such as Instagram and Facebook. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any information.

14. Consent

By submitting a form or contacting us, you consent to the collection and use of your information as described in this Privacy Policy. Our enquiry forms include a clear indication that submitting your details means you agree to be contacted by us.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.

16. Contact Us

If you have any questions, requests or concerns about this Privacy Policy or how we handle your information, please reach out: